Personalized Care Management. Compassionate Advocacy. Nurse-Guided Peace of Mind.

I’m Bailey Van Liew, BSN RN, a dedicated Registered Nurse, proud Virginia Beach native, and founder of Warmly Nursing Concierge. I bring over a decade of critical care experience to my work as a care manager and advocate—guiding individuals and families through complex medical situations with clarity, compassion, and professionalism.

After years working in high-acuity ICU settings across multiple specialties, I saw a recurring gap: people needed more than clinical treatment—they needed someone to help them understand, coordinate, and navigate it all. That’s why I created Warmly. I serve as your personal RN advocate, helping you feel in control of your healthcare & wellness journey.

Whether you’re facing a new diagnosis, juggling appointments for a loved one, or simply don’t know where to start, I’m here to walk with you—warmly and wisely.

My Philosophy

I believe quality care means more than checking boxes—it’s about listening deeply, honoring each client’s goals, and turning overwhelm into peace of mind. My approach blends clinical expertise with a personal touch, empowering you to feel supported and confident in every decision.

Professional Background

I hold a Bachelor of Science in Nursing (BSN) from Old Dominion University and am a licensed Registered Nurse with over a decade of experience in high-acuity Intensive Care Unit (ICU) settings across multiple specialties. Throughout my nursing career, I have developed deep clinical insight and a strong ability to anticipate patient needs, coordinate complex care, and support families during times of crisis.

In 2019, I was honored to receive the nationally recognized DAISY Award, which celebrates extraordinary nurses for their compassion, teamwork, and commitment to patient-centered care. My work has consistently focused on improving outcomes, reducing unnecessary hospitalizations, and ensuring that patients and families feel supported and informed throughout the care continuum.

In founding Warmly Nursing Concierge, I combined my clinical expertise with a deep commitment to advocacy—offering clients a thoughtful, hands-on approach to navigating health challenges. I am professionally insured, HIPAA-compliant, and continue to pursue ongoing education to best serve my clients.

FAQs

  • I am a licensed Registered Nurse, and follow provider orders within my scope of practice. My role is mainly focused on care management and healthcare advocacy—helping you understand your care, coordinate services, manage medications, and navigate the healthcare system with confidence. If hands-on care is needed, I can help connect you with trusted providers who offer those services.

  • I collaborate closely with your healthcare providers by attending appointments (virtually or in person), facilitating communication, and ensuring your questions and preferences are clearly communicated. My goal is to support—not replace—your medical team, and to help ensure you receive coordinated, informed, and personalized care across all settings.

  • At this time, concierge RN advocacy and care management services are private pay and not covered by Medicare, Medicaid, or most insurance plans. However, many clients find the investment valuable for avoiding unnecessary hospital visits, improving care coordination, and reducing stress.

  • Yes, I can guide you through the process of exploring Medicaid and Medicare options by connecting you with the right resources like elder law attorneys or benefits advisors.

  • I work with individuals, families, and caregivers who are seeking help with complex healthcare situations. This might include managing chronic conditions, coordinating multiple specialists, or assisting with aging parents or loved ones who need extra support. You don’t need to be overwhelmed—if you’re feeling uncertain or need assistance making informed decisions, I’m here to help guide you every step of the way.

  • Yes! Many of my clients are long-distance caregivers who need someone locally to help manage their loved one’s care. I can assist by coordinating care, communicating with local providers, and offering peace of mind that everything is being handled appropriately, even from afar. I’m here to ensure you feel connected and supported, no matter the distance.

  • Yes. I visit wherever you call home—whether that’s your own house or a care facility. I always support clients in staying at home if it’s safe and possible, and I’ll help find the services needed to make that work. But if a move to assisted living, rehab, or another care setting becomes necessary, I can guide you through the process, help explore your options, and make the transition as smooth as possible.

Testimonials